Travel Money Provider Reviews

Sterling FX Review

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Sterling FX Review

About Sterling FX

Sterling FX is a London-based foreign exchange provider offering excellent value and a wide range of currencies. With over 35 years of experience, the company has built a strong reputation for its competitive rates and reliable delivery services.

Specialising in online travel money orders, Sterling FX focuses on making currency exchange simple and affordable for UK travellers. In addition to foreign currency services, they also provide international money transfer solutions, making them a versatile option for holidaymakers and businesses alike.

 

What People Are Saying

Sterling FX is widely praised for its competitive exchange rates and straightforward ordering process. Customers often highlight the clarity of their pricing, fast delivery, and friendly customer support.

Some online reviews mention that the company’s minimum order for free delivery (£750) might be a bit high for casual travellers. However, this is balanced by their consistently strong exchange rates, which often make them a better value compared to high-street providers.

 

Travel Money Services Offered

Sterling FX provides a comprehensive range of services:

  • Foreign Currency: Over 50 currencies are available, including Euros, US Dollars, and Thai Baht.
  • Home Delivery: Secure Royal Mail Special Delivery ensures your currency arrives safely. Free delivery is offered for orders of £750 or more, with a small fee for smaller orders.
  • Currency Buyback: Sell your leftover travel money at competitive rates.
  • Cash Collection: Available from their London branch, perfect for those in the area who prefer in-person service.
  • International Money Transfers: A secure and cost-effective way to send money abroad, offering competitive rates compared to traditional banks.

Sterling FX does not currently offer currency cards.

 

Trustpilot Insights

Sterling FX enjoys a Trustpilot rating of 4.8 out of 5, reflecting strong customer satisfaction across the board. Positive reviews frequently mention:

  • Simplicity of site and ordering procedure.
  • “Reliable and quick delivery.”
  • The on-line service is quick and easy to use.”

Negative feedback is rare but occasionally mentions delivery delays during peak travel periods or confusion around the buyback process.

 

Pros and Cons

Pros

  • Good exchange rates that often beat other high-street providers.
  • Free delivery for larger orders (£750+).
  • Convenient cash collection option in London.
  • Secure and reliable delivery service.
  • International money transfer services available.

Cons

  • No currency cards offered.
  • Delivery fees apply for orders under £750.
  • Limited physical presence—one branch in London.
  • 0.29% charge on debit and credit card payments.
  • On buybacks €500 notes a 3% fee will apply.

 

What Currency Buyers Need to Know

To get the most value from Sterling FX, consider the following tips:

  1. Order Above £750: Take advantage of free delivery by meeting the minimum order threshold.
  2. Explore International Transfers: Use their competitive money transfer service to send funds abroad at lower costs.
  3. Check Buyback Rates: Their currency buyback service is a great way to exchange unused travel money at competitive rates.
  4. Plan for Delivery Times: To avoid delays, place your order a few days before you need your currency, especially during peak travel seasons.

Sterling FX is particularly well-suited for larger currency orders, where their competitive rates and free delivery offer significant savings.

 

Our Thoughts

Sterling FX is a great choice for customers looking for excellent exchange rates, secure delivery, and straightforward service. Their international money transfer option adds an extra layer of convenience, making them ideal for travellers who may also need to send money abroad.

While they’re best suited for customers ordering £750 or more, their branch in London provides an additional option for those seeking a local and personal touch. If you’re looking for a dependable provider with years of expertise, Sterling FX is well worth considering.

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