Review of Post Office Travel Money

Post Office Travel Money, a division of the UK‘’s largest retail network, offers a comprehensive range of currency exchange services to British travellers. With over 11,000 branches nationwide, it provides accessibility for those seeking travel money solutions. The Post Office has established a strong reputation for reliability and convenience, making it a popular choice among UK holidaymakers. The Post Office Travel Money Card is classified as an electronic money product, highlighting its regulatory compliance under a license by Mastercard International.

 

Travel Money Services Offered

Post Office Travel Money offers a variety of services to cater to diverse traveller needs:

• Currency Orders: Access to over 70 currencies, available for collection at local branches or home delivery.  You can also collect euros and US dollars within a two-hour timeframe for quick service.
• Travel Money Cards: Prepaid cards that can be loaded with multiple currencies, offering a secure alternative to carrying cash.  Manage your card with their travel app, featuring top-up and freeze options.
• Buy-Back Service: Sell back unused foreign currency at competitive rates, with payment made directly to your bank account.
• International Payments: Transfer money abroad through their partnership with Western Union.

 

Customer Feedback and Trustpilot Insights

Customer feedback on Post Office Travel Money is mixed. Many users appreciate the convenience and accessibility of the service, particularly the ability to order currency online and collect it in-store. However, some reviews highlight concerns about exchange rates.

For instance, a customer noted dissatisfaction with the buy-back rates, feeling they resulted in a significant loss.

On Trustpilot, Post Office Travel Money holds an low average rating, with customers highlighting both positive experiences and areas for improvement. Some commend the convenience and customer service, while others express dissatisfaction with exchange rates.

 

Pros and Cons

Pros:

• Convenient Collection Options: Order online and collect from numerous Post Office branches nationwide.
• Trusted Brand: Benefit from the reliability associated with the Post Office name.
• Comprehensive Services: Access a wide range of travel money services, including currency orders, travel money cards, and international payments.

Cons:

• Exchange Rates: Some customers find the rates less competitive compared to other providers.
• Buy-Back Rates: The rates offered for selling back unused currency may not be favourable.
• Buy and Service Variability: Exchange rates and service options may vary depending on the branch and delivery method.

 

What Currency Buyers Need to Know

To maximise value when using Post Office Travel Money:

• Order Online: Secure better exchange rates by ordering currency online.
• Plan Ahead: Ensure you have sufficient time for delivery or collection to avoid last-minute purchases at potentially higher rates.
• Understand Buy-Back Rates: Be aware that the rates for selling back unused currency may not be as advantageous.
• Post Office Travel Money is listed on the financial service register, ensuring compliance with regulatory standards.

 

Our Thoughts

Post Office Travel Money is well-suited for UK travellers seeking travel money they can collect from stores. While their services are comprehensive, it’s advisable to compare exchange rates and buy-back options with other providers to ensure you receive the best value for your travel money needs.

 

Quick Links

• View The Post Office Travel Money Rates.
• See how the Post Office rates compare to other providers.