Travel Money Provider Reviews

M&S Bank Travel Money Review

Review MS Bank

About M&S Bank Travel Money Service

M&S Bank, the financial services arm of Marks & Spencer, offers a trusted travel money service tailored to British holidaymakers. Known for its convenience and reliability, M&S Bank Travel Money provides competitive exchange rates and an extensive range of currencies through its in-store bureaux and online services.

With the backing of a well-known high-street retailer, M&S Bank Travel Money is a popular choice for those seeking the security and reputation of an established brand. Their accessible locations and straightforward services make them a convenient option for travellers across the UK.

 

What People Are Saying

M&S Bank Travel Money is often praised for its ease of use, particularly for customers who appreciate being able to pick up currency at their local M&S store. Many reviews highlight the helpfulness of staff, the availability of popular currencies, and the convenience of same-day collection for online orders.

However, some customers note that M&S Bank’s rates, while competitive, might not always match those of specialist online providers. The convenience of their physical locations and brand reputation, however, frequently outweighs this concern for many.

 

Travel Money Services Offered

M&S Bank Travel Money provides a range of services:

  • Foreign Currency: Over 40 currencies available, including Euros, US Dollars, and Turkish Lira. Same-day collection is available for popular currencies when ordered online or purchased in-store.
  • Click & Collect: Order online and pick up your currency from your chosen M&S bureau de change.
  • Currency Buyback: Sell back unused travel money..

M&S Bank does not currently offer international money transfers or currency cards.

 

Trustpilot and Review Insights

There are no Trustpilot ratings specifically for Marks & Spencer Travel Money; however, other review platforms indicate that they tend to have a lower rating compared to some of the top currency providers. Here’s an overview of the general feedback:

What Customers Like

  • “Friendly and knowledgeable staff.”
  • “Quick and easy service in-store.”
  • “Convenient Click & Collect option.”

Less Favourable Feedback

  • Exchange Rates: Some customers feel the rates are less competitive compared to specialist providers.
  • Service Issues: A few customers have noted that branch staff can occasionally be unhelpful, impacting their overall experience.

While M&S Travel Money is praised for its convenience and service, these factors highlight areas for potential improvement.

 

Pros and Cons

Pros

  • Convenient Click & Collect service available across the UK.
  • Trusted high-street brand with a strong reputation.
  • Helpful and professional customer service.

Cons

  • Exchange rates may not always match online specialists.
  • No option for home delivery.
  • Buyback only available in store and not the most competitive prices.
  • Limited range of additional services—no currency cards or international transfers.

 

What Currency Buyers Need to Know

To maximise the value of M&S Bank Travel Money services, consider the following tips:

  1. Compare Rates Before Purchase: While M&S Bank is convenient, checking rates against other providers ensures you’re getting the best deal.
  2. Order Online for Click & Collect: This guarantees availability and secures the online rate, which may be more competitive than in-store pricing.
  3. Plan Ahead for Less Common Currencies: Some currencies may require advance ordering, so check availability in advance.

 

Our Thoughts

M&S Bank Travel Money is an excellent option for customers seeking a convenient and reliable service from a trusted high-street brand. Their Click & Collect and in-store options are particularly appealing to customers who value accessibility and brand trust.

However, the restriction of home delivery may be a limitation for some customers. If you live near one of their bureaux, M&S Bank Travel Money offers a reliable and straightforward solution for your currency needs.

 

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