Hays Travel, the UK’s largest independent travel agent, offers a comprehensive suite of travel money services designed to meet the diverse needs of British holidaymakers. With a longstanding reputation for customer service and a commitment to providing competitive rates, Hays Travel has become a trusted name in the travel industry. Their travel money services are an extension of this commitment, ensuring that customers have access to convenient and reliable currency exchange options.
Hays Travel provides a variety of services to cater to different traveller preferences:
Customer feedback for Hays Travel Money is generally positive. Many users commend the convenience of ordering currency online and the option to collect it from their local Hays Travel branch or have it delivered to their home. The prepaid travel money card and travel insurance options are also popular, with users enjoying the ease of use and security they offer abroad.
However, some reviews mention concerns about the exchange rates and buy-back process. While the rates are generally competitive, some customers feel that they could find better rates elsewhere, particularly with specialist providers. Similarly, the buy-back rates are not always viewed as favourable, which may be an issue if you have leftover currency after your trip.
On Trustpilot, Hays Travel Money holds a respectable rating, with many customers praising the straightforward service and ease of use. Positive reviews often highlight the smooth and efficient online ordering process, and the quality of customer service at branches. On the flip side, a recurring theme in less favourable reviews is the fluctuation in exchange rates and dissatisfaction with the buy-back process, with some customers noting that the rates for returning unused currency are not as high as expected.
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To maximise value when using Hays Travel Money:
Hays Travel Money is a solid choice for UK travellers looking for convenience and reliability. The ability to order currency online and pick it up in-store, along with the prepaid cards and travel insurance options, makes it an attractive choice for many. However, for those primarily looking for the best exchange rates or the highest buy-back rates, it may be worth comparing their offerings with those of specialist foreign exchange providers. If you value the convenience of ordering through a trusted travel agent and appreciate a comprehensive range of services, Hays Travel is a solid option for your travel money needs.
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