Travel Money Provider Reviews

Currency Online Group Review

Review Currency Online Group

About Currency Online Group

Currency Online Group (COG) is a specialist currency provider offering competitive exchange rates and a focus on convenience for UK holidaymakers. Operating exclusively online, COG has built a strong reputation for delivering value and reliable travel money services. Known for its user-friendly platform and free next-day delivery for larger orders, COG provides a seamless way to obtain foreign currency from the comfort of home. While their services are widely appreciated, they currently do not appear to use Trustpilot ratings, though other review platforms report generally good customer feedback.

What People Are Saying

Currency Online Group has historically received praise for its competitive rates and efficient service. Customers often highlight the ease of placing orders online and the convenience of home delivery. While Trustpilot ratings are not currently used by Currency Online Group, other review services indicate a generally positive sentiment. Customers frequently mention quick delivery times, reliable service, and helpful customer support.

Travel Money Services Offered

Currency Online Group provides a focused range of services designed for convenience and value:
  • Foreign Currency: Over 40 currencies available, including Euros, US Dollars, and Turkish Lira. Orders are placed online for home delivery.
  • Home Delivery: Secure next-day delivery via Royal Mail Special Delivery. Free for orders over £750; a fee applies for smaller orders.
  • Currency Buyback: Competitive buyback rates for unused travel money. 
  • International Money Transfers: Fee-free money transfers abroad with competitive exchange rates.
  • Currency Cards Via FairFX With 20 major currencies

Trust and Reviews

Currency Online Group holds an impressive Trustpilot rating of 4.6 out of 5, reflecting its strong reputation for service quality. Customers frequently praise:
  • “Fast and secure delivery.”
  • “User-friendly website and straightforward ordering.”
  • “Excellent exchange rates compared to high-street providers.”
Negative reviews are rare but occasionally mention minor delays during busy periods or slight discrepancies between quoted and final exchange rates.

Pros and Cons

Pros

  • Competitive exchange rates.
  • Free next-day delivery on orders over £750.
  • Easy-to-use online ordering system.
  • Competitive buyback rates for leftover currency.
  • Offers international money transfer services.

Cons

  • Locations for in-person service limited to London branch in Waterloo
  • Delivery fee for orders under £750.

What Currency Buyers Need to Know

To make the most of Currency Online Group’s services, consider the following tips:
  1. Order Early: Place your order a few days before travel to ensure timely delivery, especially during busy periods.
  2. Use Free Delivery: For orders over £750, free next-day delivery adds value and convenience.
  3. Sell Back Unused Currency: Take advantage of their home collection buyback service for leftover money.
  4. Check Reviews: With Trustpilot ratings unavailable, explore feedback on other review platforms for a well-rounded view of their service quality.

Compare Travel Cash say

Currency Online Group remains a strong contender for customers looking for great exchange rates and the convenience of home delivery. Their focus on providing efficient online services is appealing for tech-savvy travellers. If you’re looking for a straightforward and cost-effective way to purchase travel money, Currency Online Group offers a reliable solution worth considering.

Quick Links