Covent Garden FX Review

Introduction

Covent Garden FX is a family-run foreign exchange provider based in London’s iconic Covent Garden. Established in 2012, they’ve become a trusted name for British travellers looking for competitive exchange rates and friendly, reliable service.

Known for their flexibility and personal touch, Covent Garden FX offers an alternative to larger high-street and online providers, delivering excellent value for holidaymakers and businesses alike. While they primarily cater to local customers visiting their physical branch, they also offer nationwide home delivery for added convenience.

What People Are Saying

Covent Garden FX consistently receives glowing feedback for its excellent exchange rates and customer-focused service. Many reviewers highlight the helpful and knowledgeable staff at their Covent Garden branch, as well as their quick and secure delivery for online orders.

However, a recent increase in the minimum order for free delivery from £750 to £1,200 has sparked some mixed reactions. While some customers understand this reflects rising operational costs, others find it a drawback compared to other providers offering free delivery at lower thresholds.

Travel Money Services Offered

Covent Garden FX provides a range of services tailored to meet travellers’ needs:

• Foreign Currency: A wide selection of currencies, including popular options like Euros, US Dollars, and Turkish Lira.
• Home Delivery: Secure Royal Mail Special Delivery ensures safe and reliable delivery of your currency nationwide. Free delivery is now available on orders over £1,200, with a small fee for smaller orders.
• Currency Buyback: Sell leftover travel money at competitive rates.
• Cash Collection: Convenient in-person collection from their London branch, offering flexibility for those in the area.

Unlike some competitors, Covent Garden FX does not offer currency cards or international money transfers.

Trustpilot Insights

Covent Garden FX boasts an impressive Trustpilot rating of 4.9 out of 5, reflecting a high level of customer satisfaction. Key highlights from customer reviews include:

• “Best rates on the market.”
• “Friendly and efficient service.”
• “Hassle-free online ordering and secure delivery.”

Negative feedback is rare but occasionally mentions delays in delivery or dissatisfaction with the increased minimum for free delivery.

Pros and Cons

Pros

• Excellent exchange rates, often beating high-street providers.
• Personalised service with a family-run feel.
• Secure home delivery with Royal Mail Special Delivery.
• Cash collection option for London-based customers.

Cons

• Increased minimum order (£1,200) for free delivery.
• Limited collection options 

What Currency Buyers Need to Know

If you’re planning to use Covent Garden FX, consider these tips:

1. Take Advantage of Cash Collection: If you’re in London, their physical branch offers excellent rates and eliminates delivery costs.
2. Plan for Delivery Fees: Orders under £1,200 incur a small delivery charge—factor this into your budget when comparing rates.
3. Use Their Buyback Service: Sell your leftover holiday money at competitive rates when you return.

For customers placing larger orders, the free delivery threshold ensures even greater value, especially when combined with their industry-leading rates.

Our Summary of Covent Garden FX

Covent Garden FX is an excellent choice for UK travellers seeking great exchange rates and reliable service with a personal touch. Their London branch is particularly convenient for local customers, while their home delivery service makes it easy for anyone nationwide to access their competitive rates.

Best suited for travellers placing larger orders or those able to visit their Covent Garden branch, Covent Garden FX offers outstanding value and friendly service. If you’re looking for a trusted family-run provider, they’re well worth considering.

Quick Links

• View Covent Garden FX Rates.
• Go to Covent Garden FX website.
• See how Covent Garden FX’s rates compare to other providers.