Travel Money Provider Reviews

Review of NatWest Travel Money

Review NatWest Travel Money

About NatWest Travel Money

NatWest, one of the UK’s leading banks, offers a range of travel money services to meet the needs of British holidaymakers. The services are provided in partnership with Eurochange, a well-known currency exchange provider, ensuring that customers have access to competitive rates and reliable service. NatWest’s long-standing reputation for customer service and its status as a major high street bank provide reassurance for travellers looking to secure foreign currency or use travel money products. While NatWest hasn’t won specific awards for its travel money offerings, its association with Eurochange adds credibility to its services.

 

Travel Money Services Offered

NatWest, in collaboration with Eurochange, provides several travel money options designed to give UK travellers convenience and value:

  • Currency Orders: Customers can order over 50 currencies online, which can be delivered to your home or collected from a local NatWest branch. This is ideal for travellers who prefer to have their foreign currency sorted before their trip.
  • Travel Money Cards: NatWest offers prepaid currency cards, allowing you to load funds in multiple currencies. These cards provide a secure and convenient way to manage travel expenses without the need to carry cash.
  • Buy-Back Service: If you have leftover foreign currency after your travels, NatWest offers a buy-back service through Eurochange, enabling you to sell your unused currency at competitive rates and have the funds deposited directly into your bank account.
  • Travel Credit Cards: NatWest also offers a travel credit card that comes with no foreign transaction fees. This card can be used abroad for purchases and offers cashback on travel-related expenses.

 

What People Are Saying

Customer feedback for NatWest Travel Money, provided via Eurochange, is largely positive. Many customers appreciate the convenience of ordering currency online and the option to collect it from their local NatWest branch or have it delivered to their home. The prepaid travel money card and travel credit cards are also popular, with users enjoying the ease of use and security they offer abroad.

However, some reviews mention concerns about the exchange rates and buy-back process. Although the rates are generally competitive, some customers feel that they could find better rates elsewhere, particularly with specialist providers. Similarly, the buy-back rates are not always viewed as favourable, which may be an issue if you have leftover currency after your trip.

 

Trustpilot Insights

On Trustpilot, NatWest Travel Money holds a decent rating, with customers praising the service for being easy to use and for the quality of customer support at branches. However, as with many travel money services, some customers have mentioned that the exchange rates offered are not always the most competitive, and the buy-back rates for unused currency are lower than expected.

 

Pros and Cons

Pros:

  • Convenient Collection Options: With the ability to order currency online and collect it from NatWest branches, or have it delivered to your home, the process is hassle-free.
  • Trusted Brand: NatWest’s reputation for reliability and customer service, coupled with the backing of Eurochange, offers peace of mind to travellers.
  • Travel Money Cards: The prepaid travel money card is a secure way to manage your spending abroad without the need to carry large amounts of cash.
  • No Foreign Transaction Fees: The travel credit cards offered by NatWest come with no foreign transaction fees, saving you money on purchases abroad.

Cons:

  • Exchange Rates: Some customers feel that the exchange rates are not as competitive as those offered by dedicated foreign exchange providers.
  • Buy-Back Rates: The buy-back rates for unused currency may not be as high as those provided by other specialists in currency exchange.

 

What Currency Buyers Need to Know

  • Order Early: To secure the best rates and ensure timely delivery or collection, it’s advisable to order your currency in advance.
  • Check Buy-Back Rates: If you plan to return unused currency, be aware that the buy-back rates may not be as competitive as those offered by other providers.
  • Prepaid Travel Cards: The NatWest prepaid cards, offered via Eurochange, can be a smart choice for travellers looking for a secure and controlled way to spend abroad.

 

Our Thoughts

NatWest Travel Money, provided through Eurochange, is a reliable and convenient option for UK travellers. The ability to order currency online and pick it up from local branches, along with the prepaid cards and travel credit cards, makes it an attractive choice for many. However, if securing the best exchange rates or buy-back rates is a priority, it may be worth comparing their offerings with those of other providers. If you value the convenience of ordering through your bank and appreciate a trusted name, NatWest is a solid option for your travel money needs.

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